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Contact

Last updated: 2026-01-26

The fastest way to reach us is email. Pick the category below so your message lands in the right queue. Typical response time is 1–3 business days.

SUPPORT

Product & Account

Login, tokens, generation issues, billing questions, and general help.

Support & Billing
support@compmein.com
Include: account email, what you tried, error message/screenshot, and the job link (if any).
Email →
  • If it’s a failed generation: include the time, model/setting, and any job ID you see.
  • If it’s billing: include the invoice / receipt reference (if available).

Quick self-check

These save the most back-and-forth.

  • Try a different browser / private window (rules out cached auth issues).
  • If upload fails: confirm file type, size, and that your network isn’t blocking large uploads.
  • If results look wrong: attach the input image/video and describe the expected output in one sentence.
For policy questions, use the Trust & Safety section below.
TRUST & SAFETY

Abuse / Infringement

Report content concerns, impersonation, or rights issues.

Abuse Report
abuse@compmein.com
Include: links/screenshots, a short description, and proof of rights if relevant.
Email →
Reference: Content Policy

Privacy

Data access, deletion requests, or privacy questions.

Privacy Request
privacy@compmein.com
Include: your account email and what you’re requesting (access / deletion / correction).
Email →
Reference: Privacy Policy
BUSINESS

Partnerships

Brand collaborations, platform partnerships, and press.

Partnerships
partner@compmein.com
Include: who you are, what you’re proposing, and links to your site/company.
Email →

Affiliate

Affiliate questions and disclosures.

Reference: Affiliate Disclosure
If you’re proposing an affiliate partnership, use partner@compmein.com.